Refund policy

As our products provide digital access to supplier information, the service is considered delivered once the purchased supplier access has been provided to you.

Due to the digital nature of our products, refunds cannot normally be provided after the supplier information has been accessed or delivered, subject to your rights under applicable consumer law.

Please note that supplier inventory is not guaranteed. Products, sizes, colours, prices and availability may change at any time. A specific item being out of stock does not mean that the supplier access itself is defective.

If you do not receive the supplier access you purchased, receive incorrect access details, or experience a technical issue with your order, please contact us at eurodriply@gmail.com and we will assist you.

For customers who have a statutory right of withdrawal, any waiver or loss of that right for immediately supplied digital content will apply only where the requirements of applicable law have been properly satisfied.

When is a refund available?

A refund may be available if:

• You did not receive the supplier access you purchased.

• The supplier link or contact information provided by us is incorrect or does not work.

• We accidentally provided access to a different supplier than the one you purchased.

• The digital product is materially different from what was described on the product page.

When is a refund not available?

A refund will generally not be provided simply because:

• A specific item, size, colour or style is out of stock.

• The supplier changes its inventory or prices after your purchase.

• You decide that you no longer want to use the supplier after receiving the access.

• You expected to receive physical clothing instead of supplier access, where the product page clearly stated that the purchase was for digital supplier access.

All refund requests remain subject to applicable consumer protection laws and any statutory rights you may have.